Last Updated: November 26, 2025
Table of Contents
1. Introduction
Welcome to Healing Faith ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, phone number, and postal address
- Date of birth, time of birth, and place of birth (for astrological services)
- Payment information (processed securely through third-party payment processors)
- Consultation preferences and service history
- Any other information you voluntarily provide to us
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our consultation services
- To process your bookings, payments, and service requests
- To create and deliver personalized astrological charts, numerology reports, and Vastu analyses
- To communicate with you about your consultations, appointments, and service updates
- To send you newsletters, promotional materials, and important updates (with your consent)
- To respond to your inquiries, comments, and feedback
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients (e.g., payment processors, email service providers)
- Legal Requirements: We may disclose information if required by law, court order, or government regulation
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
- With Your Consent: We may share information with your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We use industry-standard encryption technologies, secure servers, and access controls to safeguard your data. Your sensitive information, such as payment details, is processed through secure third-party payment gateways.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and contractual obligations)
- Objection: Object to processing of your information for certain purposes
- Data Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consultation records and astrological charts may be retained for reference and service improvement purposes.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Healing Faith
By Veshal Upadhyay
Email: info@healingfaith.in
Phone: +91 98765 43210
Address: 123 Spiritual Avenue, Mumbai - 400001, India